A couple of days after I wrote a review saying my ladder broke in pieces, a new ladder showed up on my front porch. I never asked for a refund or exchange, L & L just acted, explained what had happened and replaced the defective product. I love my new ladder and I’m very impressed by the prompt and generous customer service. Would definitely buy again!!
You have to have this ladder! It is SO pretty and versatile. Whether you hang a towel or a small wreath on it, it is perfect to use all year. This is a very well made product that would make a fantastic gift for family or friends!